Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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US and Japan Strike 550B Trade Deal to Boost Economic Ties

US and Japan Strike 550B Trade Deal to Boost Economic Ties

The Trump administration announced a trade deal with Japan, featuring a 15% US tariff on Japanese imports and Japan's commitment to $550 billion in US investments. The agreement aims to balance trade relations, promote job growth, and reshape the US-Japan economic relationship. Japanese stock markets reacted positively, but the long-term impact of the agreement remains to be seen. This deal is expected to influence future trade negotiations and potentially impact global supply chains. Further analysis is needed to fully understand the implications.

11/03/2025 Customs Knowledge
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Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba.com has announced a new regulation prohibiting the sale of alcoholic beverages and food products to Saudi Arabia. This rule, effective February 18, 2025, is based on Saudi Arabian law and Islamic Sharia, which forbids the sale of alcohol. Merchants are advised to review existing orders and adjust their sales strategies accordingly. Alibaba.com will strengthen its monitoring and impose penalties on violators. This measure aims to ensure that platform merchants comply with Saudi Arabian laws and highlights the importance of compliant operations in cross-border e-commerce.

11/03/2025 Customs Knowledge
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US Tariffs Hike Disrupts China Crossborder Ecommerce

US Tariffs Hike Disrupts China Crossborder Ecommerce

The US has initiated or increased tariffs on six categories of Chinese goods imported into the US, with rates generally high, reaching up to 1157.53% in some cases. Affected products include hardwood plywood, softwood plywood, brake drums, low-speed personal transportation vehicles, temporary steel fences, and slag pots. Cross-border e-commerce companies should adopt strategies such as diversifying market layouts, increasing product added value, and ensuring compliant operations to cope with trade risks. These measures are crucial for mitigating the impact of these new tariffs and maintaining competitiveness in the global market.

11/03/2025 Customs Knowledge
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Dhgate Partners with 11 Brands to Boost IP Protection

Dhgate Partners with 11 Brands to Boost IP Protection

DHGate has released 11 new intellectual property protection announcements for brands including SKYJO and Inter Miami FC. These announcements aim to severely crack down on infringing activities, safeguard brand rights and interests, and enhance the platform's reputation. The goal is to promote compliant operations among sellers and jointly build an honest, fair, and prosperous e-commerce ecosystem. This initiative underscores DHGate's commitment to protecting intellectual property and fostering a trustworthy marketplace for both buyers and sellers.

11/03/2025 Customs Knowledge
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Guide Helps Businesses Strategize Patent Infringement Lawsuits

Guide Helps Businesses Strategize Patent Infringement Lawsuits

Don't panic in the face of patent infringement litigation! Respond proactively by monitoring patents, filing invalidity requests, collecting evidence, and pursuing non-infringement lawsuits. Explore business solutions, buy time, and prepare for defensive counterattacks. Understand and be prepared to bear responsibility where necessary. A well-planned and executed response strategy is crucial for mitigating the impact of patent infringement claims and protecting your company's interests. This involves a multi-faceted approach that combines legal defenses with strategic business considerations to achieve the best possible outcome.

12/29/2025 Customs Knowledge
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Ebay Clarifies Duplicate Listing Rules for Sellers

Ebay Clarifies Duplicate Listing Rules for Sellers

This article provides an in-depth analysis of eBay's duplicate listing definition, judgment criteria, penalties, and recovery strategies. It emphasizes that sellers should avoid violations through differentiated product descriptions, high-quality images, and accurate attributes. A series of prevention and response suggestions are offered to help sellers maintain good eBay store operations. The article aims to guide sellers in understanding and adhering to eBay's policies regarding duplicate listings to avoid penalties and maintain a healthy selling environment.

12/29/2025 Customs Knowledge
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US Trademark Rejections Key Pitfalls and Avoidance Strategies

US Trademark Rejections Key Pitfalls and Avoidance Strategies

This article delves into six common reasons for US trademark registration rejection: inaccurate description of goods/services, requirement to disclaim exclusive rights, inadequate specimen of use, existence of prior similar trademarks, the applied trademark being descriptive, and generic terms. For each scenario, the article provides detailed strategies to help Chinese cross-border e-commerce businesses improve their success rate in US trademark registration and safeguard their brand's overseas expansion. It aims to provide practical guidance and solutions to overcome common hurdles in the US trademark application process.

12/29/2025 Customs Knowledge
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Ebay Sellers Boost Sales with Optimized Listings

Ebay Sellers Boost Sales with Optimized Listings

This article provides an in-depth analysis of eBay product title composition and optimization techniques, emphasizing keyword research, prioritizing important information, and utilizing part numbers/EAN/UPC codes. It also elaborates on the key elements of writing effective product descriptions, including essential content and optimization tips. The goal is to help sellers improve product visibility and increase conversion rates on the eBay platform. This comprehensive guide aims to enhance the overall performance of product listings and drive sales.

12/29/2025 Customs Knowledge
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Douyin Shop Launches Exam System to Reinstate Listings

Douyin Shop Launches Exam System to Reinstate Listings

Douyin Shop (TikTok Shop) introduces a new rule called "Restricted Product Posting Exam," designed to help merchants whose product posting is restricted due to violations. By studying platform rules, they can regain product posting privileges. The exam has unlimited attempts, and successful appeals can exempt merchants from taking it. Merchants should prioritize learning the rules to avoid violations from the outset and ensure healthy shop operations. This new rule emphasizes proactive learning to mitigate potential penalties and maintain compliance within the Douyin Shop ecosystem.

12/29/2025 Customs Knowledge
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